Scope and Processing Principles
This policy applies to the 03vpn marketing website, user panel, subscription management, and related support features. Data is processed only as needed to provide services, maintain accounts, complete orders, operate systems, and meet necessary obligations. Information is handled only when required for the relevant purpose and is not used for purposes unrelated to this service.
An email address is not required for registration. Users can create an account with a username and password, so an email address is not mandatory registration data. Users should protect their login credentials carefully. If a support request is submitted, the information voluntarily included in the ticket is also processed as needed to resolve the issue.
Data Collected and Its Uses
Account data includes the username, securely processed password information, subscription status, traffic usage, and account settings. It is used for authentication, plan management, subscription delivery, and account recovery. Passwords are not used in a directly readable form for routine business operations.
Order data includes the selected item, amount due, payment method, order status, transaction identifiers, and refund status. It is used to verify payments, deliver services, handle disputes, and retain necessary financial records. Analytics may include pages visited, referral pages, browser and system type, approximate region, action events, and error information. This data helps confirm that pages work properly, diagnose faults, and improve the user experience.
No-Logs Position and Connection Data
03vpn does not record which websites users visit or retain browsing content, queries, or connection logs that could reconstruct specific online activity. During service operation, the system may temporarily process route selection, account status, remaining traffic, and fault information to establish connections, apply traffic accounting, investigate anomalies, and prevent service abuse.
Temporary connection status exists only for the time required to complete a connection or handle a fault. Once the purpose is complete, the relevant status is deleted or de-identified. Account-level traffic totals are used to show remaining traffic and enforce plan rules, but they do not include specific destinations or browsing content.
Cookies, Local Storage, and Third-Party Payments
The website may use cookies or browser local storage to retain login status, interface preferences, language selection, and necessary session information. These data help preserve the settings users have chosen and reduce repeated actions. After browser data is cleared, login status and local preferences may need to be configured again.
Payments can be completed through Alipay, WeChat, or USDT. The relevant third-party service handles the payment process and may collect information needed to complete the transaction under its own rules. 03vpn generally receives the order result, transaction identifier, and payment status, but does not directly store complete credentials for third-party payment accounts. Third-party data processing is governed by each provider's privacy rules.
Data Retention, Protection, and Deletion
Account and subscription data are retained while the account is active, an order is being processed, support is required, or the information remains necessary for recordkeeping. Order records are kept as needed for transaction verification, refund processing, and applicable obligations. Analytics are preferably maintained in aggregated or de-identified form. When data is no longer needed for its original purpose and there is no reason to retain it, it is deleted or processed so it can no longer be linked to an individual.
This service uses access controls, credential protection, and permission separation to limit data access. Users can log in to the user panel to view available account information or submit a correction or deletion request through the support ticket portal. To prevent someone else from acting on an account, control of the account may need to be verified before a request is processed. After an account is deleted, records that must be retained for order disputes, security investigations, or necessary obligations are cleared when the relevant purpose ends.
Policy Updates and User Choices
This policy may be updated when service features, data handling practices, or applicable rules change. The revised text will be published on this page, and the last-updated month at the top of the page will be adjusted. Important changes involving processing purposes or user rights will be described in an appropriate location on the website or user panel.
Users can review the updated policy before continuing to use the service. If they do not agree with the relevant data handling, they can stop using the applicable feature and submit a data access or deletion request through the user panel. This policy and the Terms of Service together describe rights and responsibilities during service use.